Frequently Asked Questions
Find answers to your most common questions.
How can I place an order?
+To place an order, browse our website, select your items, and proceed to checkout. Provide your shipping and payment details, and complete your purchase.
What payment methods do you accept?
+We accept credit/debit cards, PayPal, and bank transfers. Choose your preferred method at checkout.
How long does shipping take?
+Shipping times vary by location. Orders are processed within 1-2 business days, with delivery in 3-10 business days. A tracking number will be provided once shipped.
Do you offer international shipping?
+Yes, we ship internationally to selected countries. You can check availability at checkout. Additional customs fees or taxes may apply.
What is your return policy?
+We have a 30-day return policy. If you’re unsatisfied with your purchase, return it within 30 days for a refund or exchange. Contact our support team to initiate a return.
Can I track my order?
+Yes, after shipping, we send a tracking number via email to monitor your order’s progress.
Is my personal information secure?
+We prioritize your security by using industry-standard encryption. Your information is solely used for order processing.
How can I contact your customer service?
+Contact us via email, phone, or live chat. Check the Contact Us page for details. We respond within 24 hours.